Locksmith Scams: How to Avoid Them

Warning Signs

• — A very low initial price ("from 49 CHF") that skyrockets on the final bill.
• — Refusal to provide a price range over the phone.
• — Systematic drilling of the lock when a simple opening would suffice.
• — Pressure to pay in cash, without a detailed invoice.
• — A number that redirects to a call center instead of a local artisan.

How to Protect Yourself

• — Ask for a price or price range before any work begins.
• — Insist on non-destructive entry as a priority.
• — Compare several locksmiths instead of calling the first number you find.
• — Verify that the artisan is local and identifiable.
• — Always demand a detailed invoice.

What to Do if You Are a Victim

If the invoice doesn't match what was initially quoted, request a written breakdown and dispute it in writing. Keep the invoice and any evidence (photos, messages). You can report abusive practices to SECO (State Secretariat for Economic Affairs) and, in case of a dispute, contact the cantonal conciliation body.

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